Questions

Answer a question

Publishes the answer under the product, and emails the customer on the first answer.

POST/stores/{storeId}/v1/questions/{id}/answer

Scopequestions:writeAnswer customer questions

answer is up to 2,000 characters. A later answer replaces the earlier one and sends no second email. See Customer support and reviews.

Path parameters

idstringrequired

Request body

answerstringrequired: It shows under the product, and the customer receives it by email on the first answer.

Response

dataobjectrequired
idstring
statusstring: pending answered hidden
answerstring
executionobject: Who executed the request: the app, version, installation and store. Field names here are camelCase.
appIdstring (uuid)
versionIdstring (uuid)
installationIdstring (uuid)
storeIdstring (uuid)
requestIdstring (uuid)
generationinteger
routeEpochinteger
appAuthEpochinteger
grantRevisioninteger
metaobjectrequired
request_idstring (uuid): The request ID; include it in any support request.

Errors

HTTP	Code	Meaning
404	`RESOURCE_NOT_FOUND`	The ID does not exist in this store.
422	`INVALID_INPUT`	The store refused a value. Check the limits on this page.
403	`SCOPE_REQUIRED`	The token does not carry the required scope.

Shared codes are listed in Errors.

curl -X POST "https://larm.sa/stores/$STORE_ID/v1/questions/41/answer" \ -H "Authorization: Bearer $ACCESS_TOKEN" \ -H "Content-Type: application/json" \ -d '{ "answer": "Yes, it works in any country." }'

{ "data": { "id": "41", "status": "answered", "answer": "Yes, it works in any country." }, "execution": { "appId": "1f2e3d4c-5b6a-4978-8695-a4b3c2d1e0f9", "versionId": "9a8b7c6d-5e4f-4a3b-8c2d-1e0f9a8b7c6d", "installationId": "c7e4a1f2-6b3d-4e8a-9c05-1d2f3a4b5c6d", "storeId": "5b1d7a62-0c4e-4f38-9a51-2e7b3c9d8f10", "requestId": "3f0c2b8e-7a51-4c1e-9d0a-5b6f1e2d4c3a", "generation": 1, "routeEpoch": 4, "appAuthEpoch": 1, "grantRevision": 2 }, "meta": { "request_id": "3f0c2b8e-7a51-4c1e-9d0a-5b6f1e2d4c3a" } }